Investigating - One of our database clusters (db14) is experiencing infrequent connection timeouts for a limited number of clients.
This happens very infrequently and not to all customers using db14, in fact only a very small set.

We are currently investigating the underlying issues, but as this happens only very infrequently and the "obvious" places to look have been checked and deemed OK, this might take a while for us to find the solution.

This is to inform you that we are actively looking into this, we will update here as soon as we have relevant news.

Best regards,
Simon
Aug 20, 12:57 UTC
Identified - Our datacenter provider has informed us that they
"[..] have noticed that Russian users can not reach IP addresses from range 178.63.0.0/16.
This seems to be due to a blocking by the Russian Federation.
We are trying to find a solution but this may take some time since we have no influence on the blocking."

We will inform you when this issue is resolved, for step-by-step updates please see the source: https://www.hetzner-status.de/en.html#8560
Apr 19, 19:17 UTC

About This Site

freistilbox is a managed hosting platform optimised for Drupal and WordPress. With its distributed architecture, freistilbox is perfect for running websites and community portals delivering content to thousands or millions of visitors per month.

Internet uplinks   Operational
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DNS   ? Operational
freistilbox clusters   Operational
Database clusters   Operational
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Solr clusters   Operational
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Past Incidents
Sep 24, 2018

No incidents reported today.

Sep 23, 2018

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Sep 22, 2018

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Sep 21, 2018

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Sep 20, 2018

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Sep 19, 2018

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Sep 18, 2018

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Sep 17, 2018

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Sep 16, 2018

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Sep 15, 2018

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Sep 14, 2018

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Sep 13, 2018

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Sep 12, 2018

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Sep 11, 2018

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Sep 10, 2018

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