Investigating - We're experiencing load spikes on one of our servers, resulting in impaired application performance for a few of our customers.
We've noticed this first on Friday and the phenomenon kept repeating over the weekend.

We've decided to restore reliable operation by moving applications off the machine, starting with those of Enterprise SLA customers. After stabilising operation, we'll investigate the underlying causes.

We're going to update this report in two hours, or earlier if we have new information.
Jan 22, 10:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 08:00 UTC
Scheduled - We are currently in the process of migrating web and shell boxes to new servers for maintenance.

The next batch of servers is going to be switched on 22.01.2018 during office hours (8am - 3pm UTC).

During this migration the IP address of each box is going to change. If you are affected by this address change (e.g. if it is whitelisted on a firewall), please contact our support team: http://www.freistilbox.com/docs/support/
This change doesn't affect the IP addresses or aliases you use to configure your DNS settings for website domain.

The affected clusters for this batch are:

* c53
* c65
* c68
* c69
* c77
* c81
* c82
* c115
* c149
* c162
* c163
* c169
* c171

About This Site

freistilbox is a managed hosting platform optimised for Drupal and WordPress. With its distributed architecture, freistilbox is perfect for running websites and community portals delivering content to thousands or millions of visitors per month.

Internet uplinks   Operational
Network   ? Operational
DNS   ? Operational
freistilbox clusters   Operational
Database clusters   Operational
Storage clusters   Operational
Solr clusters   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 21, 2018

No incidents reported.

Jan 20, 2018

No incidents reported.

Jan 19, 2018
Completed - The scheduled maintenance has been completed.
Jan 19, 12:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:00 UTC
Scheduled - We are currently in the process of migrating web and shell boxes to new servers for maintenance.

The next batch of servers is going to be switched on 11.01.2018 during office hours (8am - 3pm UTC).

During this migration the IP address of each box is going to change. If you are affected by this address change (e.g. if it is whitelisted on a firewall), please contact our support team: http://www.freistilbox.com/docs/support/
This change doesn't affect the IP addresses or aliases you use to configure your DNS settings for website domain.

The affected clusters for this batch are:

* c61
* c69
* c75
* c82
* c84
* c92
* c94
* c97
* c100
* c114
* c116
* c124
* c125
* c127
* c128
Jan 8, 14:34 UTC
Jan 18, 2018

No incidents reported.

Jan 17, 2018

No incidents reported.

Jan 16, 2018
Resolved - A shared server failed and had to be rebooted, which took an unsusually long time. Only a few customers were affected. Incident resolved.
Jan 16, 11:05 UTC
Investigating - We have noticed limited availability issues that affect a few customers. We are analysing the situation and are going to update this incident soon.
Jan 16, 11:00 UTC
Jan 15, 2018
Completed - The scheduled maintenance has been completed.
Jan 15, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:00 UTC
Scheduled - We are currently in the process of migrating web and shell boxes to new servers for maintenance.

The next batch of servers is going to be switched on 15.01.2018 during office hours (8am - 3pm UTC).

During this migration the IP address of each box is going to change. If you are affected by this address change (e.g. if it is whitelisted on a firewall), please contact our support team: http://www.freistilbox.com/docs/support/
This change doesn't affect the IP addresses or aliases you use to configure your DNS settings for website domain, just the IP address of the webserver.

The affected clusters for this batch are:

* c56
* c70
* c104
* c105
* c108
* c109
* c113
* c121
* c122
* c139
Jan 10, 17:12 UTC
Jan 14, 2018

No incidents reported.

Jan 13, 2018

No incidents reported.

Jan 12, 2018

No incidents reported.

Jan 11, 2018
Completed - The scheduled maintenance has been completed.
Jan 11, 05:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 05:03 UTC
Scheduled - This is just to notify you of work we're going to do during our weekly maintenance window on Thursdays between 6am and 8am CEST/CET.

While standard operating procedures such as system restarts might cause short interruptions, we don't expect any significant impact on your website uptime. If you have any questions, don't hesitate to contact us at support@freistilbox.com — we'll be happy to help.
Dec 22, 11:17 UTC
Jan 10, 2018

No incidents reported.

Jan 9, 2018

No incidents reported.

Jan 8, 2018
Resolved - This was intended as maintenance window announcement, and not as an incident. Sorry for the confusion, we'll fix this.
Jan 8, 14:32 UTC
Identified - We are currently in the process of migrating web and shell boxes to new servers for maintenance.

The next batch of servers is going to be switched on 11.01.2018 during office hours (8am - 3pm UTC).

During this migration the IP address of each box is going to change. If you are affected by this address change (e.g. if it is whitelisted on a firewall), please contact our support team: http://www.freistilbox.com/docs/support/

The affected clusters for this batch are:

* c61
* c69
* c75
* c82
* c84
* c92
* c94
* c97
* c100
* c114
* c116
* c124
* c125
* c127
* c128
Jan 8, 13:59 UTC